Harvard Business Review on Management Innovation

Harvard Business Online | HBR

This month’s issue is about Management Innovation. Man, this book is a good read. I’m so cheap I am always reluctant to dish out the $18 an issue on the news stand. So, I got my cheap self to the library today and read a few articles.

Of particular interest to me was the Case Study. It was about a hypothetical executive from Cleveland. He’s highly empathetic and particularly understanding. It is likely that he is passed over for the CEO position because of this. This is so eye opening to me because this is pretty much me. The responses as to what this guy should do were very interesting. Most were not overly negative.

The response that appealed to me the most was from Maggie Craddock from Workplace Relationships, Inc. She said that he needed to be decisive and needed to hold a particular employee accountable. She said that he is a people pleaser. Even though that’s typically a female characteristic, it also happens to men. She said that he was this way because he wanted everyone to like him. Craddock said that employee would not like him when she was out of a job and couldn’t get another one.

I am doing no one a service by being “understanding” by letting things slide.

The SageRock Core Value reads:

The concern, respect and empathy for the individual people we come in contact with at SageRock is our single core value.

Concern, respect and empathy does not mean coddle, protect and excuse. In fact, it’s the opposite of that.

I’m getting a subscription to that magazine.